RETURNS & EXCHANGES

We strive for 100% customer satisfaction with our service and our products!

You have 15 days from the date of receipt to return or exchange merchandise.  If Items are damaged from shipping on arrival to you claims must be made within 5 days of receipt.

Wrong Size:  No problem, please just fill in the space provided on your packing slip.  Please make sure you include the item you are returning and the replacement item you would like in return.  Include a check/money order for 4.00 to cover the freight cost back to you. If you are exchanging for a completely different model number, we will provide a full refund on your return and contact you to place your order for the different item.

Refund:  No problem, please send back merchandise in its original packaging (if possible) using a padded envelope or box to ensure a safe return.  Once the product is received we will refund the full purchase price paid for the merchandise less shipping charges.  Please include your First Name, Last Name and order number so that we can reimburse you quickly. (Ideally your receipt)  It is always a good idea to use a traceable method when shipping returns back to us as well as proper shipping packages to ensure a safe return so you will not have any issues receiving your refund.   

Ship All Returns & Exchanges to:

 ABrotherhood.Com, Exchanges/Returns, 6216 Clementine Dr., Clemmons, NC  27012 

 

Return Reasons:

Just didn't like it	Item damaged in shipping	Too big
Fabric not what I expected	Delivered later than expected	Too small
Defective	Delivered wrong item	Color not what I expected

 

 Looking For An Exchange:  Please include in the package this form:

1. Your original order confirmation, If you do not have this please let us know your order number or the name the order was place under.
2. What you want to exchange for: item number, size and color

3.Where we should ship it back to.

4. Please include a phone number or email in case we need to get in touch with you.